Boost Your Business with Press-1 Campaign:
Integrate Press-1 feature into your voice broadcasting campaign to increase your outreach. Using this feature, you can collect customer leads by prompting a customer response. Once your customer listens to the broadcasted message, give them an option to connect with a live agent by Press-1 option.
You can also seamlessly conduct customer surveys with press 1 campaign. Simply ask your customers to answer the surveys in form of numeric inputs. Extract these survey responses right away from your web portal.
Also, you can record every customer conversation instantly and get access of these recordings on your web portal as soon as your call terminates.
Push-To-Talk:
Would you like to give your call recipients the ability to listen to your message sent through our system and then push a key on their phone if they would like to be transferred to a live person for more information? Our Press-1 phone call campaigns (Push-To-Talk) give all call recipients the option of connecting to a live representative from your organization.
Features:
- Multiple Number Transfer
Transfer calls to various numbers. Run multiple campaigns and use a different number for every campaign.
- Press-1 Response Reports
Extract Press-1 campaign response reports from web portal. Understand customer responses to analyse your campaign success.
- Customize Press-1 Script
Personalise your Press-1 script as per your convenience. Change your audio message and voice instantly on the web portal.
- Schedule Your Campaign
Schedule your campaign as per your flexibility. Change running time, date and days of your campaign with ease.
- Calls Recording
Get every customer conversation recorded. Access these conversation recordings anytime on your web portal.
Benefits:
- User-friendly Web Portal
Easy to operate web portal. Self- explanatory web portal makes navigation easy for you giving you an enhanced user experience.
- Live Call Monitoring Dashboard
Track all campaign calls on the dashboard. Get real-time statistics of your active, on-hold and broadcasted calls.
- Round the Clock Support
Non-stop enhanced customer support. Get round the clock live support over email, chat or call by our expert agents.
- No Setup Required
No infrastructure installation needed. Setup and launch your campaign using our comprehensive web portal.
- Pay Only for Answered Calls
Pay only for the calls answered by your supporters and remain within budget and cut down your campaign cost.
Why Choose Fortius?
- Best-in-Market Pricing
Get high-quality cloud telephony suite with minimal effort and cost investment.
- 98.99% Uptime Guarantee
Fortius offers 98.99% SLA-backed uptime.
- End-to-End Customer Service
From research to post-purchase assistance, we ensure hassle-free customer service at every step.